PATIENTS ASK FOR MORE CONSIDERATION, CARE FROM STAFF
ST ANN’S BAY, St Ann; Sept. 10, 2024
Patients at the St Ann’s Bay Health Centre continue to complain about procedures at the facility.
The biggest continuing complaint is about dressings and the number of tickets being given out on a typical day.
One patient who has been speaking to the North Coast Times over the last several weeks complains that on ‘Dressing Days’, Tuesdays and Thursdays no more than 40 or 50 names are taken up by the security for dressing. The staff give the direction as to the number of patients who will have dressing done on the day. This results in some patients being turned away. It is reported that up to two months ago as many as 70 tickets were issued for dressing.
Staff, requesting not to be identified, have told North Coast Times that there is an ‘underuse’ of the dressing facilities and resources at other Centres in the parish while demand continues to be high at St Ann’s Bay.
Patients also complain that tickets for blood tests/Labs are restricted to 20 on a typical day. One patient told the North Coast Times that on Tuesday, September 10, she was at the clinic before 5 a.m. to get one of the 20 Lab tickets to be handed out.
(Gates remain locked until 8 a.m. for patients standing outside from before dawn)
“We come there from 5 o’clock in the morning and they leave us out there in the hot sun till 8 o’clock when the gate open,,” one patient said. She says there is shade and covered areas in the centre where patients could sit but that is not being allowed, with the late opening of the gates.
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